Terms of service
These terms apply to coaching and strategic support provided by The Freya Method Ltd (“I”, “me”). By booking a session you agree to them. They are written in plain English on purpose.
What this is, and isn’t
I provide divorce strategy and coaching: help to think clearly, get organised, prepare for the legal process and make your own decisions well. I am an accredited divorce coach. I am not a solicitor, barrister, financial adviser, accountant or therapist, and nothing I say is legal, financial, tax or medical advice. Decisions about your case, your finances and your family remain yours, and you should confirm legal points with your solicitor before acting on them. I do not represent you, and I do not contact or negotiate with the other side on your behalf.
Booking and payment
- A free 20-minute introductory call carries no charge and no obligation.
- One-hour sessions are £150, payable at the time of booking or on receipt of invoice before the session.
- Private Advisory is £3,000 per month, payable monthly in advance, for a minimum of three months, and is offered by application. Its scope and working hours are set out in a separate written agreement.
- Prices include VAT where applicable.
Rescheduling and cancellation
You may reschedule or cancel a session free of charge with at least 24 hours’ notice, using the link in your booking confirmation. Sessions cancelled with less notice, or missed, are charged in full, because the time has been reserved for you. If I need to cancel, I will offer a new time or a full refund.
Confidentiality
What you tell me is confidential and I will not share it, except where the law requires me to or where I believe you or someone else is at serious risk of harm. Coaching is not covered by legal professional privilege; see the privacy notice.
Your responsibilities
Coaching works when you take part in it. You agree to give me accurate information, to tell me if your circumstances change, and to seek appropriate professional advice where I suggest it. If at any point you feel unsafe, contact the police on 999 or the support services listed on this website.
Liability
I will provide the service with reasonable skill and care. I am not liable for decisions you take, for the outcome of any legal, financial or personal matter, or for any loss that is not a foreseeable result of my breaking these terms. Nothing in these terms limits liability that cannot be limited by law. Otherwise, my total liability to you is limited to the fees you have paid me in the twelve months before the matter arose.
General
These terms are governed by the law of England and Wales. If any part is found unenforceable, the rest still applies. I may update these terms from time to time; the version in force is the one published here when you book.
Contact
The Freya Method Ltd, company no. 16420008, 71–75 Shelton Street, Covent Garden, London WC2H 9JQ. freya@thefreyamethod.com